Privacy Notice
This notice explains how Pawfect Grooming handles personal data for website enquiries, appointment-related communication, and limited technical operation. It is written to help you understand what we collect, why we use it, and how you can raise a request about your data.
Your Rights
You may ask whether we hold personal data about you, request access, ask for correction, or object to certain processing where the law allows. In some cases you may also ask for deletion or restriction, but we may need to keep certain records for legal, security, or operational reasons.
How Requests Are Handled
To help us handle a rights request, please provide enough information to identify the relevant record and confirm your connection to it. We may ask for additional details before responding, and we will only disclose information after verifying the request where that is appropriate.
How Long We Keep Data
Enquiry records, booking-related information, and technical logs are retained for the period needed to respond to your request, manage the appointment process, maintain security, and meet applicable legal or accounting obligations. When data is no longer needed, it is deleted or anonymised where appropriate.
Policy Changes
If we make material changes, we will update the notice on the website and may use a reasonable direct or on-site notice where appropriate. The version in force is the one published at the time you review the policy.
Data We Collect
When you contact Pawfect Grooming through the website, we may process your name, email address, phone number if you provide it, your inquiry message, pet details you choose to submit, and the grooming service you request. We also process limited technical data such as server request metadata and browser or device information needed for delivery and security.
Where Data Comes From
We receive personal data from contact form submissions, email, and phone calls, and we may also generate technical data from your use of the website. If you include pet-related details in an enquiry, we process those details only as part of handling the request you send.
Cookie Types
Our website uses essential cookies needed for basic operation and cookies that store privacy preferences. We do not confirm the use of analytics or marketing cookies, and we do not rely on tracking for advertising purposes based on the information currently available.
Cookie Controls
We use cookies only for essential site operation and to remember privacy preferences. You can manage or block cookies through your browser settings, but some site functions may not work as intended if essential cookies are disabled.
Why We Use Data
We use personal data to respond to contact requests, manage appointment-related communication, provide pre-visit guidance, maintain website security, and support technical delivery of the site. Where relevant, we also use information to keep a record of the interaction and to meet legal or administrative obligations.
Service Providers
We may share data with service providers that support website hosting, technical delivery, and contact handling. These recipients may process data only for the services they provide to us and are expected to use appropriate confidentiality and security measures.
Legal Disclosure
Personal data may be shared with authorities if required by applicable law, regulation, or a valid legal process. We may also disclose information where necessary to establish, exercise, or defend legal claims, or to protect the security and integrity of our website and records.
Privacy Contact
Use the contact details below for privacy questions, access requests, or correction requests.